Untethered Tongue Tie Center values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, services, and communications. By using our website (untetheredairwayhealthcenter.com) or services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our website and services.
Information We Collect
We collect the following types of information through our website and other interactions:
1. Personal Information
- Name
- Email address
- Phone number
- Medical history and information related to tongue tie conditions
- Insurance information (when provided)
2. Internet or Other Electronic Activity
- IP address
- Information about your interaction with our website and advertisements
- Device identifiers
3. Information Submitted via Forms
- Consultation requests
- Medical history forms
- Appointment requests or inquiries submitted through website forms
How We Use Your Information
We use the information we collect for the following purposes:
- Appointment Management: To schedule, confirm, or reschedule consultations and procedures
- Communication: To respond to inquiries and provide reminders or updates
- Treatment Planning: To assess medical history and prepare for consultations
- Marketing: To send promotional emails or newsletters (with the option to opt out)
- Analytics: To improve website functionality and understand user behavior
- Legal Compliance: To comply with applicable privacy laws and regulations, including HIPAA
Third-Party Tools and Services
We may share your information with trusted third-party service providers, including:
- Analytics Providers: Google Analytics, Facebook Pixel
- Marketing Platforms: For email communications
- Functionality Providers: Scheduling apps and patient management systems
These providers are required to handle your data securely and in compliance with applicable laws.
Cookies and Tracking
Our website uses cookies to enhance user experience and analyze traffic. This includes:
- Tracking website usage and interactions
- Analyzing user behavior through Google Analytics and Facebook Pixel
Managing Cookies: While we do not provide a cookie banner, you can manage cookies through your browser settings. Disabling cookies may affect website functionality.
Children’s Privacy
Untethered Tongue Tie Center does not knowingly collect personal information from children under the age of 13. If we discover that such information has been provided, we will delete it promptly. For patients under 18, we require parent or guardian consent for all medical information collection and procedures.
Data Retention
We retain personal information in accordance with HIPAA requirements and state medical record retention laws. Medical records are retained for the period required by applicable laws and regulations. Non-medical personal information is retained as long as necessary to fulfill the purposes outlined in this Privacy Policy.
How We Protect Your Information
We implement industry-standard security measures, including:
- Encryption: To protect data during transmission
- Firewalls and Secure Servers: To safeguard stored information
- Access Control: Only authorized healthcare staff have access to sensitive data
- HIPAA Compliance: Following all required security protocols for medical information
While we strive to protect your information, no system is entirely secure. Please notify us immediately if you suspect a security breach.
With Whom We Share Your Personal Information
We share your Personal Data only as necessary to provide our services and in compliance with HIPAA regulations. This may include:
- Other healthcare providers involved in your care
- Insurance companies (with your consent)
- Required reporting to health authorities
All sharing of information excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Legal and Regulatory Compliance
Untethered Tongue Tie Center complies with applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA), to ensure the secure handling of health-related information.
Policy Updates
This Privacy Policy may be updated periodically. Updates will be posted directly on this page. Continued use of our website or services indicates your acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:
Email: hello@untetheredahc.com
This Privacy Policy reflects Untethered Tongue Tie Center’s commitment to transparency and safeguarding your privacy. Thank you for trusting us with your care.
